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Contributor ⭐⭐
January 7, 2026

When will the website be fixed?

  • January 7, 2026
  • 1 reply
  • 630 views

Cannot enter any sweepstakes.

 

When I try to redeem some "Reward" points for a sweepstakes, I get the following error message when I click "Confirm"


"Oops! An error occurred. Please refresh your browser to get back on track."

 

It's not my web browser; I have used three different browsers, including a fresh copy of Firefox with no add-ins.

 

I'm not the only one having this problem. 

 

I know this can be hard to troubleshoot - tech was my work life. I was smart enough to get someone smarter than me anytime a problem persisted this long. 

 

A manager needs to go to the web folks and tell them: Do. Your. Job. or get out.

 

You need to hire some qualified person to fix this. I'm qualified, not interested. Do. Your. Job.

 

    1 reply

    SereneSeagull
    Community Champion ⭐⭐⭐
    January 7, 2026

    One shouldn’t have to use a workaround, but I use the app, and have experienced a noticeable difference in not having the problems that the webpage has.  And have heard from others that it is much better as well.  
    I do Agree with you though.