Syncing Fitbit with aarp rewards.

I’d had an issue with aarp not syncing my Fitbit, even though Fitbit still said aarp could see my data.

over a month ago, I chatted and asked them to open a ticket for this. I was told someone would get back to me the next week. It’s been over a month- not a word from aarp about my issue.

i’d hoped that with the updates just made to aarp rewards that maybe this would have been fixed.

no, it still doesn’t work

i click on sync a fitness tracker, select Fitbit & then click on the login to Fitbit button and nothing happens other than the login to Fitbit button turns white.

if I click on any of the other tracker choices, something happens .

when will you fix the syncing for Fitbit?