AARP Online Community and Discussion Forums - Malfunctioning site

DonnaR10227 · ‎02-11-2025

I have experienced daily glitches, for over a year, when using the AARP site on my iPad. I have not had ANY of these issues with any other app/site I use. I have experienced being “kicked out” of the site, when attempting to read articles, or attempting to earn points in the Rewards section. I have cleared my cookies, & that did not fix the problem. I have called for tech help, on numerous occasions, over the past year, to no avail. The staff always tells me they will create a ticket, but the same, “sloppy” page, unstable games kicking me out, or shutting down has continued. The stress it causes me is ridiculous! I just want to have a “normal”, enjoyable experience using AARP online offerings. I am not tech savvy, but the glitches on AARP are not occurring on all other apps I use…. If someone could help me with this aggravating issue, I would appreciate it.

SpringIsHereVA · ‎02-11-2025

[2/11/25] Welcome to paradise Donna @DonnaR10227 !!! I guess you are either had NOT had any problems before now or new to all this. Either way, when you have some time or interest - READ the years of "complaints" = same mess over and over and zero fixed. Good Luck! 👵

[*** @DonnaR10227 wrote:
I have experienced daily glitches, for over a year, when using the AARP site on my iPad. I have not had ANY of these issues with any other app/site I use. I have experienced being “kicked out” of the site, when attempting to read articles, or attempting to earn points in the Rewards section. I have cleared my cookies, & that did not fix the problem. I have called for tech help, on numerous occasions, over the past year, to no avail. The staff always tells me they will create a ticket, but the same, “sloppy” page, unstable games kicking me out, or shutting down has continued. The stress it causes me is ridiculous! I just want to have a “normal”, enjoyable experience using AARP online offerings. I am not tech savvy, but the glitches on AARP are not occurring on all other apps I use…. If someone could help me with this aggravating issue, I would appreciate it. ***]