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TerriT949175
TerriT949175
Contributor ⭐⭐
January 16, 2025

Daily Crossword problems

  • January 16, 2025
  • 34 replies
  • 14221 views

For days now, the Daily Crossword isn’t saving and showing monthly progress.  It also doesn’t display correctly, with the bottom portion of the crossword covered by the keyboard.  I have checked and am logged in.  I am using safari browser and have restarted my IPad.  This seems to be an issue on your end, as I see many others are having this issue.

      34 replies

      A
      AARPConsumerCare
      Community Champion ⭐
      January 16, 2025

      @TerriT949174   I'm so sorry you're having trouble. I'm happy to help, so please reach out in a private message, and we can trouble shoot the issue together. You may need to enable your private messages first. Learn more here: https://aarp.info/47hWcl7 Take care.  Jodee R. 

        L
        lb25428112
        Contributor ⭐
        January 20, 2025

        I too have this issue, and as of 1/20/25 it has not been resolved. 

          A
          AARPConsumerCare
          Community Champion ⭐
          January 28, 2025

          @lb25428112, I can see how frustrating this is. I would like to take a look at your AARP Rewards account. Please send me a private message. You can reach out to us via chat, phone or text: https://aarp.info/3epCObA Thank you! - Diana G.

            M
            MikeD962326
            Contributor ⭐
            January 17, 2025

            Me too, did AARP ConsumerCare fix your issue?

              TerriT949175
              TerriT949175Author
              Contributor ⭐⭐
              February 9, 2025

              No

                D
                DonaldD407732
                Contributor ⭐
                January 19, 2025

                Me too

                  TerriT949175
                  TerriT949175Author
                  Contributor ⭐⭐
                  February 8, 2025

                  I have been trying to access private messaging but I see no tab for this. 

                    C
                    CarloB600211
                    Contributor ⭐
                    April 28, 2026

                    It's maddening!

                    G
                    GaryL987087
                    Contributor ⭐
                    February 12, 2025

                    Same issues here.  Unable to fix myself.

                    A
                    AARPConsumerCare
                    Community Champion ⭐
                    February 12, 2025

                    @GaryL987087   Your games may not be working or loading because of technical issues such as conflicts created by too many active cookies, lack of available cache to complete a task, and/or an outdated browser. You can go to Apple support: https://support.apple.com/en-us/HT201265 Let me know if I can help.  Jodee R. 

                    K
                    KatherineV476936
                    Contributor ⭐
                    February 17, 2025

                    After performing tasks suggested I am experiencing what others are as well.  the Daily Crossword isn’t saving and showing monthly progress.  It also doesn’t display correctly, with the bottom portion of the crossword covered by the keyboard. I have tested this on chrome, safari and edge. Same issue all 3 browsers. 

                      D
                      DenialJ331526
                      Contributor ⭐⭐
                      May 1, 2026

                      I’ve had that happen too on Safari - try opening it in Chrome or clearing cache, fixed it for me last time.

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