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RichardN275409
Contributor ⭐
August 9, 2023

Are these AARP emails legitimate?

  • August 9, 2023
  • 5 replies
  • 13265 views

Sunday night at 9:24pm Central, and then Tuesday night at the same time, I received an email from AARP <AARP@email.aarp.org> with the subject "Richard, Action Required."  The email looked official, and asked me to click on a link to confirm my email.  I'm attaching a screen shot.  I didn't click on the links, as I never click on messages of this nature unless I instigated the action of verifying my email (such as on a website when signing up for a service, when it immediately generates such messages).  I then separately logged in to my AARP account, and checked that my email was properly recorded.  Of course, I get about a dozen emails from AARP every week (mostly newsletters) so I already knew my email was good for the account.  Are these legitimate emails from AARP?  Why would they be necessary?  If they are legitimate, this is not a safe practice for you to do.  Thanks - Richard.

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    5 replies

    AARPJanelleM
    AARPJanelleM
    Community Champion ⭐
    August 9, 2023

    @RichardN275409 Hey Richard, let me help! That is a valid email from AARP. When you opt in for email newsletters, you are automatically asked to confirm your email address. Once you click the confirm button, it will ensure that your email address remains opted in and you will no longer receive the email requesting you to confirm.

      C
      CandusB410191
      Contributor ⭐
      November 29, 2024

      I I received an email from AARPMemberBenefits-DoNotReply@optum.com with the subject "

      Secure Message from AARPMemberBenefits-DoNotReply@optum.com"  stating - We are moving to a new secure email platform in early 2025. At that time, you will need to register with Proofpoint as a first-time user to continue receiving secure emails from this sender.  It wants me to download an attachment and then click on it to open in a browser.  is this a phishing or fraud email?

       

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        AARPConsumerCare
        Community Champion ⭐
        December 3, 2024

        @CandusB410191   Thanks so much for reaching out and checking. It's always best to be safe than sorry! Any email address ending in @aarp.org belongs to our organization and these sender addresses are legitimate. It sounds like this is a phishing email from a suspected AARP impostor, so please report it by forwarding the message to spoof@aarp.org. You are right to not click on any link within the email that you're unsure of. Let me know if I can help with anything else!  Jodee R. 

          EricC28201
          EricC28201
          Community Champion ⭐⭐⭐
          August 10, 2023

          Unfortunately @RichardN275409  I share your suspicions.  The way I read your post, these emails were 'out-of-the-blue'.  Therefore if you had not signed up for any new electronic communications from AARP on Sunday or Tuesday, I still wouldn't Click...I've seen some really convincing ones using USPS and other logos.

          Like you, I follow certain safety procedures regarding links in emails.  If these are valid, but arrived hours or days after you signed up, that is another issue, but it still needs to be addressed by AARP.

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