my fitbit points haven't appeared in my history for several days

My fitbit points haven't appeared in my history for several days.  I have tried refreshing many times, unpairing it from bluetooth and re-pairing, logging out and back in, and rebooting my fitbit.  The points are not showing up.  

0 Kudos
Community Concierge

@GailR462710 Thanks for letting us know. I looked into your AARP Rewards profile and I see you started receiving those daily fitness points again today, 1/18. Has the issue resolved itself? 


If you're still having issues with syncing, please double-check that your device has Bluetooth on and open the Fitbit app. If it still didn’t sync, please restart your phone. You can also go to the Fitbit support pages for more help:


Please let me know what points you have not been credited and I will look into it further!

0 Kudos
Showing results for 
Show  only  | Search instead for 
Did you mean: 

"I downloaded AARP Perks to assist in staying connected and never missing out on a discount!" -LeeshaD341679

AARP Perks

Test Your Knowledge, Score Big. New Game Each Day!

AARP's new Right Again! Trivia game - part trivia, part puzzle, all fun! Special opportunities for AARP Members and Rewards participants. Play Now.

AARP Right Again! Trivia

AARP Rewards

Sync your smartphone or favorite tracker with AARP Rewards to earn points for hitting steps, swimming and cycling milestones Sync Now.

AARP Rewards Badge

Music and Brain Health

From soft jazz to hard rock - discover music's mental, social and physical benefits. Learn more.

Music and Brain Health