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CheriS603303
Contributor ⭐
September 21, 2022

When will the site be fixed to allow the purchase of gift cards?

  • September 21, 2022
  • 21 replies
  • 11826 views

It's so frustrating that I have been trying to purchase gift cards for 2 days with no luck. I keep being told to just keep trying with no hope in sight. Someone please help!

      21 replies

      AARPJanelleM
      AARPJanelleM
      Community Champion ⭐
      September 21, 2022

      @CheriS603303 I'm terribly sorry for the frustration this has caused, Cheri. The AARP Rewards site is still experiencing intermittent issues and our team is working to get it fixed as soon as possible. 

      JaniceS650905
      Contributor ⭐
      September 24, 2022

      I apologize if this is the wrong place to post this. Having issues with this app. 

      Is there an estimated time frame for when the gift card purchase issue will be fixed? Will it at least be fixed by the end of the month? I haven't been able to purchase 1 card this month! I was charged for some gcs multiple times. However, I never received any cards! And now, I'm unable to checkout period. If it doesn't get fixed by the end of the month, will we be allowed to purchase this month's cards with next month's? In other words, will I be able to purchase 10 gift cards next month if it's not fixed by September 30?

      AARPJanelleM
      AARPJanelleM
      Community Champion ⭐
      September 27, 2022

      @1powerguy I'm really sorry but the only way to purchase a gift card through the AARP Rewards program is through the AARP Rewards site. 

      ChristopherV557885
      Contributor ⭐
      September 24, 2022

      This is completely UNACCEPTABLE!!!!  The only reason I even have this membership is to purchase the cards and haven't been able to all week.  I think I've literally had some kind of issue EVERY TIME I've tried to buy cards on several occasions.  RIDICULOUS!!!!!  Get a sight that works or don't offer the perks!!!

        ec91478406
        Contributor ⭐
        September 25, 2022

        It is ridiculous. And I don't think anyone is working on it or it would have been solved and stayed solved. This has been happening off and on for months. 

          GaryS134021
          Contributor ⭐
          September 28, 2022

          This is very inconvenient. Please get the cart going soon or come up with another solution. I too have a payment due for a cruise that I was relying on using gift cards. This could cost me hundreds of dollars that I would be saving by being able to purchase the cards.

            CortneyE8078
            Contributor ⭐
            September 30, 2022

            Over a week later, and the site is still not working. This is ridiculous! This is definitely more than a temporary system down. This is a huge inconvenience. 

              gwaynet
              Contributor ⭐
              September 30, 2022

              This is very frustrating.  It has been several days now.  How long does it take to fix a standard checkout process?  Every app/website has one. It's not rocket science!

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