The Hartford refused to insure my new electric vehicle

[JamuJoe]

I contacted The Hartford to add my new 2023 Polestar 2 electric vehicle to my longstanding auto policy.  They refused, without explanation.  My driving record is perfect, I had just earned the no claims discount. I promptly insured this vehicle with GEICO.  I suggest that AARP reconsider their relationship with The Hartford, as this company obviously is not aligned with environmental stewardship and reducing the impacts of vehicular pollution.

[GailL1]

CNBC 02/19/2022 - Why Tesla and GM want to be big in a new kind of car insurance business

Bullet points from the article:

• Tesla offers its own insurance in five states, with plans to reach 45 states this year.
• EVs are expensive to insure in many cases, because they’re fast and mechanics for them are scarce.
• EV makers can insure their own products for less because the cars gather so much data.
• GM expects the first state approvals this year for its safe driver-based OnStar insurance offerings.

[zapatero]

@JamuJoe 

Here is a link to an earlier thread about insurance coverage for electric vehicles:

https://community.aarp.org/t5/Our-Front-Porch/If-you-are-planning-on-buying-a-Tesla-AARP-Hartford-wi...

Lesson I learned from reading this thread was to check with insurance company about coverage BEFORE purchasing new vehicle, esp. an EV.

Suggestion for new video or quiz for AARP: Things to consider before buying an EV.

[JamuJoe]

zaparero,

Good advice regarding checking with insurance company BEFORE purchase.  I did just that, and The Hartford sent me a confirmation of coverage BEFORE I took delivery.  Two weeks later, when my online policy still did not show the new vehicle, I called, worked my way up the food chain, and finally spoke to a manager who informed me that they would not insure the vehicle after all.  I consider this as a failure of integrity and business ethics, hence my attempts to get the attention of AARP and let others know of The Hartford’s unacceptable business practices. 

[AARPThelmaG]

Hi @JamuJoe ! 

You can always contact AARP for help if there's an issue with an AARP provider. Please use this link (https://help.aarp.org/s/) to contact us by phone, chat or text.

• Description of your issue
• Mention that you are requesting an escalation
• Provide your AARP membership number

We look forward to hearing from you!

[JamuJoe]

Actually, any contact to AARP regarding insurance is redirected to The Hartford. AARP endorses The Hartford but takes no responsibility for products or services. 

[WebWiseWoman]

Instead of the response you provided, why not investigate @JamuJoe 's post and find out why The Hartford doesn't insure their vehicle?

Just asking...

#StaySafe