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JamuJoe
Contributor ⭐
October 25, 2022

The Hartford refused to insure my new electric vehicle

  • October 25, 2022
  • 7 replies
  • 5360 views

I contacted The Hartford to add my new 2023 Polestar 2 electric vehicle to my longstanding auto policy.  They refused, without explanation.  My driving record is perfect, I had just earned the no claims discount. I promptly insured this vehicle with GEICO.  I suggest that AARP reconsider their relationship with The Hartford, as this company obviously is not aligned with environmental stewardship and reducing the impacts of vehicular pollution.

      7 replies

      AARPThelmaG42184
      AARPThelmaG42184
      Contributor ⭐⭐
      October 26, 2022

      Hi @JamuJoe ! 

      You can always contact AARP for help if there's an issue with an AARP provider. Please use this link (https://help.aarp.org/s/) to contact us by phone, chat or text.

      • Description of your issue
      • Mention that you are requesting an escalation
      • Provide your AARP membership number

      We look forward to hearing from you!

      WebWiseWoman
      WebWiseWoman
      Community Champion ⭐⭐⭐
      October 30, 2022

      Instead of the response you provided, why not investigate @JamuJoe 's post and find out why The Hartford doesn't insure their vehicle?

       

      Just asking...

       

      #StaySafe

      zapatero
      Contributor ⭐
      October 30, 2022

      .

        JamuJoeAuthor
        Contributor ⭐
        November 1, 2022

        zaparero,

        Good advice regarding checking with insurance company BEFORE purchase.  I did just that, and The Hartford sent me a confirmation of coverage BEFORE I took delivery.  Two weeks later, when my online policy still did not show the new vehicle, I called, worked my way up the food chain, and finally spoke to a manager who informed me that they would not insure the vehicle after all.  I consider this as a failure of integrity and business ethics, hence my attempts to get the attention of AARP and let others know of The Hartford’s unacceptable business practices. 

          GailL1
          October 30, 2022

          CNBC 02/19/2022 - Why Tesla and GM want to be big in a new kind of car insurance business

          Bullet points from the article:

          • Tesla offers its own insurance in five states, with plans to reach 45 states this year.
          • EVs are expensive to insure in many cases, because they’re fast and mechanics for them are scarce.
          • EV makers can insure their own products for less because the cars gather so much data.
          • GM expects the first state approvals this year for its safe driver-based OnStar insurance offerings.
          MaryC202012
          Contributor ⭐
          March 10, 2025

          We have 2 BMW's the they denied to insure.  We both have outstanding driving records. One is a EV.

          I find this ridiculous  

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