Rewards redemption site not functioning

[miknite]

 I have reported this issue several times over the last 2 months.  It was escalated to technical support and I has directed to an ombudsman contact.  This is still an issue and no one will respond including the ombudsman.  As this is not corrected and I have had NO SUPPORT I have resigned from AARP after eight years.  Got a refund..MAYBE when this is ever resolved I shall return.  Why can't a huge organization with a technkical team fix this.  I understand a lot of other member have the same issue.  

[SereneSeagull]

I’ve suggested that one might want to contact one’s state’s Attorney General.  Look up what they can do for you, and why.  As well as the FTC.