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JamieL135119
Contributor ⭐
September 26, 2021

How do I contact AARP legal counsel? i am going to sue AARP and Hartford for fraudulent transactions

  • September 26, 2021
  • 6 replies
  • 5597 views

AARP/Hartford has charged my credit card for hundreds of dollars in transactions for insurance services I never requested or authorized. The insurance is for home and auto, and I rent and do not have a car. I need to track down AARP and Hartford's DIRECT LINE TO THEIR LEGAL COUNSEL so my attorney can file against them. Does anyone know what it is?

 

I phoned Hartford and they say they do not have any record of the transaction.

I phoned AARP and they say they cannot help me.

I have filed a dispute with my credit card company and when they contacted AARP/Hartford, they said I authorized the transaction even though when we spoke they agreed the transaction was fraudulent.

I have re-opened a dispute with my credit card company who is pretty upset with AARP and Hartford for lying to them!

 

DO NOT RENEW YOUR MEMBERSHIP TO AARP!

DO NOT USE HARTFORD FOR ANY SERVIES!

      6 replies

      LakeishaT901230
      Contributor ⭐⭐
      September 27, 2021

      @JamieL135119 AARP Member Benefits Team here to help. We certainly understand your concern regarding the service provided by The Hartford. We’d be happy to forward your concern to the Escalation team we work with at The Hartford for their thorough review and investigation if you’d like. To do this, we will need more information. Please send me a private message in the AARP Online Community by clicking this link and entering my username, “AARPLakeisha” into the “Send to” box https://community.aarp.org/t5/notes/composepage. Please provide the following details in your message:

      • Your first & last name
      • AARP membership number (or home address)
      • Best contact phone number

      We apologize for the inconvenience and appreciate you informing us of your concern. We look forward to hearing from you soon!

      AARPAngelaC
      AARPAngelaC
      Contributor ⭐⭐
      September 28, 2021

      Hi Jamie, we received your complaint on 9/26 and attempted to contact you, but were not provided with a phone number. An email was sent to your email address on file, but we still have not received a response. Please send me a private message with your telephone number as soon as possible so we can get this sorted out, as The Hartford needs to be able to contact you. You can send me a private message in the AARP Online Community by clicking this link and entering my username, “AARPAngelaC” into the “Send to” box https://community.aarp.org/t5/notes/composepage Thanks!

      mary3144
      Contributor ⭐⭐
      November 4, 2021

      A skilled attorney will definitely know how to get hold of them---trust me. 

      SilvestreB694350
      Contributor ⭐
      October 30, 2025

      Same here they also charge my card WITHOUT MY CONSENT!! I am a current member valid til 2029 and they charged me $80 for renewal when in fact my membership is still valid !!? How did you contact them?

        SilvestreB694350
        Contributor ⭐
        October 30, 2025

        Same here they charged my card WITHOUT MY CONSENT! I am currently a member valid til year 2029 , they charged me $80 for renewal well in fact my membership still valid! Isn’t that insane! How did you contact them?

          AARPConsumerCare
          Community Champion ⭐
          October 31, 2025

          I can understand your concern, @SilvestreB694350. Please reach out in a private message to take a look at the renewal charge you mentioned.

           

          You may need to enable your private messages first, you can find the steps here: https://aarp.info/47hWcl7 - Diana G.

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