How do I contact AARP legal counsel? i am going to sue AARP and Hartford for fraudulent transactions
AARP/Hartford has charged my credit card for hundreds of dollars in transactions for insurance services I never requested or authorized. The insurance is for home and auto, and I rent and do not have a car. I need to track down AARP and Hartford's DIRECT LINE TO THEIR LEGAL COUNSEL so my attorney can file against them. Does anyone know what it is?
I phoned Hartford and they say they do not have any record of the transaction.
I phoned AARP and they say they cannot help me.
I have filed a dispute with my credit card company and when they contacted AARP/Hartford, they said I authorized the transaction even though when we spoke they agreed the transaction was fraudulent.
I have re-opened a dispute with my credit card company who is pretty upset with AARP and Hartford for lying to them!
Hi Jamie, we received your complaint on 9/26 and attempted to contact you, but were not provided with a phone number. An email was sent to your email address on file, but we still have not received a response. Please send me a private message with your telephone number as soon as possible so we can get this sorted out, as The Hartford needs to be able to contact you. You can send me a private message in the AARP Online Community by clicking this link and entering my username, “AARPAngelaC” into the “Send to” box https://community.aarp.org/t5/notes/composepage Thanks!
@JamieL135119 AARP Member Benefits Team here to help. We certainly understand your concern regarding the service provided by The Hartford. We’d be happy to forward your concern to the Escalation team we work with at The Hartford for their thorough review and investigation if you’d like. To do this, we will need more information. Please send me a private message in the AARP Online Community by clicking this link and entering my username, “AARPLakeisha” into the “Send to” box https://community.aarp.org/t5/notes/composepage. Please provide the following details in your message:
Your first & last name
AARP membership number (or home address)
Best contact phone number
We apologize for the inconvenience and appreciate you informing us of your concern. We look forward to hearing from you soon!