Contributor ⭐

Hartford Raised Auto Premium 45%

Forum|Forum|2 years ago
September 19, 2023
77 replies
33075 views

We have been with AARP for several years and decided a few years ago to switch auto insurance to Hartford because of their affiliation with AARP. For no apparent reason Hartford raised our auto insurance premium 45% this time around. Can AARP help us with this problem?

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susanr624672

Contributor ⭐

Hartford raised my insurance 42% this year. AARP help! Does anyone have a good alternative? I'm finding this out at renewal and don't have any alternatives in place so stuck paying the inflated $483 extra.

PhillC37239

Contributor ⭐⭐

I HAVE A SPOTLESS DRIVING RECORD SINCE 1966..NOW 74 AND RARELY DRIVE ANYWHERE...NOW..I DRIVE AN HOUR A WEEK AT MOST...WAS TOLD BY SOME GOOBER IN THE HARTFORD THAT "I SHOULD BE PROUD OF MY SPOTLESS DRIVING RECORD"...THAT DID NOT STOP MY INSURANCE FROM GOING FROM $660. A YEAR TO $969 A YEAR!! SO...A LIFETIME OF PAYING FOR SOMETHING....NEVER TAKING ANYTHING....AND NOW GETTING "THANKED BY THE HARTFORD WITH A SMILE AND A HUGE RATE INCREASE."WHEN DO I GET ANY PAYBACK OR IS THAT IT!!??"

FYI: .The compensation of The Hartford CEO and Chairman Christopher Swift totaled nearly $16 million in 2021. The compensation of W. Robert Berkley, Jr., CEO of Greenwich-based W. R. Berkley, totaled about $14 million in 2021.Jun 6, 2022

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AARPConsumerCare

Community Champion ⭐

@PhillC37239 I'm sorry to hear you’re having trouble with one of our benefit providers, the Hartford. We are listening and would like the chance to help as soon as possible. Please visit https://help.aarp.org/s/article/contact-aarp to chat, text, or speak with a representative who can get you in touch with our Member Relations team. - Janelle M.

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kyjweber

Contributor ⭐

AARP, I don't think investigating ONE person's complaint will help the rest of us. We are ALL claiming ridiculous increases every 6 months on auto and yearly on house. You need to re-examine your partnership with Hartford and maybe change.

GailL1

Community Champion ⭐⭐⭐

@kyjweber

Maybe you should go to the source - meaning the AARP arm that developed the name branded agreement with The Hartford.

AARP.org - AARP SERVICES, Inc

IT‘S ALWAYS SOMETHING . . . . .. . . . Roseanne Roseannadanna

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kyjweber

Contributor ⭐

Thanks for the suggestion, @GailL1, but I've spent too much time on this already. Trying to find the right person and correct way to contact them will take so much more time. If they haven't checked the complaints here in the past few years, I don't have much hope.

I'm in the process of changing insurance companies. To be fair, the rate hikes happen with every company. Every 3 years or so I do some research and at least start out at a better rate. (Love your Roseanna pic! Love Gilda.)

VintageDrummer

Contributor ⭐⭐⭐

I’m highly likely not to renew my AARP membership because of the rate increase by The Hartford. I had only signed up with AARP in order to obtain at the time a good rate on auto insurance. I don’t much use AARP for other purposes.

The organization seems to have lost its way and strayed from its Mission by not doing more to truly leverage its relationship with this insurance Provider to the benefit of AARP Members. If The Hartford can’t provide highly competitive insurance rates then AARP should simply replace it with a better Provider; however, I have seen no evidence of AARP moving in that direction.

Herding Members to chat with Member Relations fixes nothing. AARP already understands the problem facing Members. Maybe AARP values Provider-paid royalties over the financial well-being of auto-driving Members?

GailL1

Community Champion ⭐⭐⭐

@VintageDrummer

OK,I’ll ask - what part of your AARP branded Auto Insurance went up the most or was it an overall increase? Did your policy change from before to now? Did you change any in the part of premium adjustments that deals with you - age adjustment, credit score decline, family makeup change, geographical location change.

There are all kinds of situations and circumstances that affect premiums on insurance of all kinds. All I hear in these complaints is that premiums are higher - the reason they might be is what is important and that’s never mentioned.

My (not AARP affiliated) UN/UNDER Insured coverage has increased dramatically - guess why.

My comprehensive also increased - reason being car thefts/vandalisms are up where I live.

Could there be something on the policy has changed - did you lose one of those “valued” discounts that is linked to this branded product? Did you uncouple your home/auto coverage thus you lost this discount.

Do you have a Safe Driving Device attached to your car - read by the insurance company for safe driving measure - IDK if this branded product has such a feature.

In addition to all of this, one has to also look at the average claim size now that cars are so expensive with all the new electronics and differences in EVs and Combustible engines.

Maybe you are getting MORE of something - we don’t know.

It really would be interesting to see a more detailed analysis of the whys than just “more money”.

IT‘S ALWAYS SOMETHING . . . . .. . . . Roseanne Roseannadanna

VintageDrummer

Contributor ⭐⭐⭐

@GailL1

Nothing about the coverage on my policy changed. Simply stated the renewal rate increased by 42%. My driving record is excellent as are my credit ratings.

From the consumer angle it’s not complicated - The Hartford is raising the price. Because they can. And I’m now in the process of evaluating more competitive alternatives (which do exist).

And, quite likely, I won’t be renewing my AARP membership.

As well, I don’t care to hear about AARP not being able to do something about the behavior of one of its royalty-paying Provider partners. I don’t believe that assertion absent transparent contractual documentation that supports that contention. And if that were to be the case, AARP should find a more price competitive Provider and learn how to negotiate better contracts.

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