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mw78638742
Contributor ⭐
May 1, 2025

AARP Extra Credit not working

  • May 1, 2025
  • 13 replies
  • 2673 views

AARP Extra Credit rewards are not working. I've done the videos and quizzes for each category. I'm still not able to redeem anything.

How come this happens every month?

 

PLEASE FIX THIS!!!!!

      13 replies

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      DarrenG233257
      Contributor ⭐
      May 1, 2025

      I'm having the exact same issue. I'm not sure why this happens every month. The extra credit offers exercizes take multiple times to get recognized. Then afterward I can never redeem for the rewards. It just redirects me to the screen to do the same tasks even though they are complete. 

      Why does this happen every month?

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        DarrenG233257
        Contributor ⭐
        May 1, 2025

        It looks like it just got fixed. 🙂

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          AARPConsumerCare
          Community Champion ⭐
          May 1, 2025

          tmbrg2 Thanks for reaching out. We definitely understand how frustrating this can be and would like to do some troubleshooting with you. So that we can get started, can you send us a private message with your full name, mailing address (including zip code), and the email address used on your account? If you haven't yet enabled private messaging, you can find the instructions here - https://aarp.info/47hWcl7- Christy C. 

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          AARPConsumerCare
          Community Champion ⭐
          May 1, 2025

          Hi @mw78638742, I can understand your frustration. Please check your private messages. Let's take a look into this. - Diana G.

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