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JerryL695783
Contributor ⭐
August 25, 2024

AARP Discount with AVIS - Not Good

  • August 25, 2024
  • 14 replies
  • 5765 views

I went through the AARP discount page to try and rent a Car in Seattle WA for two weeks.   The rate with the required fees was $100 more than just renting as a guest at the AVIS site.   So where is the 30% discount.   Both prepaid and not prepaid.    

 

I got the exact same car and necessities (ex. unlimited Mileage) for a third less with Alamo.

 

 

AARP Benefit?   First time I tried to use an AARP benefit.  Not encouraging.

 

    14 replies

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    JeanetteD39668
    Contributor ⭐
    August 27, 2024

    same thing just happened to me. Ridiculous.

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      JeanK357229
      Contributor ⭐
      August 28, 2024

       I actually followed through with what I thought was an AARP discount with Budget. They hook you with a car for $206 as an AARP member and it wasn't until I completed the transaction that I saw they charged me $326 after taxes are included. And I'd have to pay $50 to cancel.  So I called my credit card and disputed the charge. 

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      TamB986439
      Contributor ⭐
      October 2, 2024

      Had the exact same experience in Santa Barbara.  It was $100 more than the "estimate" I received right out of the gate.  They should remove Avis from their discount program. 

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        AARPConsumerCare
        Community Champion ⭐
        October 3, 2024

        Hello @TamB986439, thanks for bringing this to our attention. I'm so sorry to hear about the experience you had with Avis. We are listening and would like the chance to help as soon as possible. Please send me a DM through here, so I can get you in touch with our Member Relations. They act as liaison for AARP service providers.  I look forward to hearing from you. - Daniela R. 

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        TamB986439
        Contributor ⭐
        October 4, 2024

        Hello, is my assumption that this message is a "DM" correct? I would be happy to talk to Member Relations person. Thank you, Tam

         

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          JerryL695783Author
          Contributor ⭐
          October 2, 2024

          Replying to myself.   Trying to follow up as suggested below but AARP is making me go through hoops.

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            AARPConsumerCare
            Community Champion ⭐
            October 3, 2024

            Let me help, @JerryL695783. Please send me a DM through here, so I can get you in touch with our Member Relations. They act as liaison for AARP service providers. Here is an article that will show you how to activate Private messages: https://aarp.info/47hWcl7. - Daniela R. 

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            JerryL695783Author
            Contributor ⭐
            October 4, 2024

            I am in touch with them. They are investigating.

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              JonU17615
              Contributor ⭐
              October 11, 2024

              Not only do you not get a discount with Avis, but hear this.

               

              i used the Avis app to book a vehicle, putting in my preferred number I’ve had forever.  I’m a good Avis business and private customer.  Then plugged in the aarp discount code in field.  No savings.

               

              When I got to the preferred counter at the Buffalo airport the rude representative said I only had a General and not preferred reservation so he could not help me because so had “booked through AARP”, which was ridiculous since I booked it directly on the Avis app and I only plugged in a discount code.  The General line had 60 people and a 90 minute wait.  While waiting I called the 1-800 Avis line and after 15 minutes of arguing with someone why spoke poor English “modified” the reservation I had already booked.  I told her this was age discrimination for penalizing me for what, trying to get a discount I never got anyway?

               

              So so thought.  

              Thus is a joke. AARP is a liability, not a benefit.  

               



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                AARPConsumerCare
                Community Champion ⭐
                October 11, 2024

                @JonU17615 - We're sorry to hear you had trouble when renting a car through Avis. We are listening and would like the chance to help as soon as possible. Please visit https://help.aarp.org/s/article/contact-aarp to chat, text, or speak with a representative who can get you in touch with our Member Relations team.

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                PaulP761809
                Contributor ⭐
                November 9, 2025

                I like AVIS and have been mostly happy with their service.  They saved me one late night when I needed a car after another rental car company closed.  

                 

                Their website is very moody.  It's the only site I routinely have issues with. I get locked out and it says it can't process my reservation.  The app has been good.  

                 

                Lately, the last 6+ months, I haven’t gotten the 3 percent.  Initially, I would see the 3 percent applied to my next rental, but now it does not show up.  I contacted them, and they say they don’t know what I am talking about. 

                 

                I like the AARP benefits, and I liked the 3 percent, but now that I no longer receive it, I have moved to another company.  

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