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d852577t
Contributor ⭐
March 23, 2025

Wife is not receiving new household member email

  • March 23, 2025
  • 4 replies
  • 1300 views

Hi Sandy,

I just added my wife to my account as a household member. The instructions say that she will receive an email that she should use to create her own account. She has not received the email. I double checked her email address and there is no aarp emails in her spam or elsewhere. I do not want to create an account from her by registering on the main page in case this doesn't connect us.  Could you please let me know if she will eventually receive an email eventually [aarp may not work weekends - 🙂 ] or if she should just create her own account. Is there any difference if it is linked to our membership, though? 

Thanks.

Dan

      4 replies

      SummerOnTheWay1
      SummerOnTheWay1
      March 23, 2025

      📎  Yes you are correct Dan @d852577t , AARP @AARPConsumerCare works weekdays ONLY 8am to 8pm ET. Take care, Nicole  👵

       

      [*** @d852577t wrote 3/23/25:

      Hi Sandy,

      I just added my wife to my account as a household member. The instructions say that she will receive an email that she should use to create her own account. She has not received the email. I double checked her email address and there is no aarp emails in her spam or elsewhere. I do not want to create an account from her by registering on the main page in case this doesn't connect us.  Could you please let me know if she will eventually receive an email eventually [aarp may not work weekends - 🙂 ] or if she should just create her own account. Is there any difference if it is linked to our membership, though? 

      Thanks.

      Dan ***]

      D
      d852577tAuthor
      Contributor ⭐
      March 23, 2025

      OK. Please have them answer my question when they are back. thanks.

        SummerOnTheWay1
        SummerOnTheWay1
        March 23, 2025

        📎  Dan @d852577t , I have no control over AARP. I am a regular person like you. IF you know how to send an AARP Private Message (PM), they accept those. Good Luck with them seeing your post and responding. Sometimes they do. Sometimes they don't. You are welcome, Nicole  👵

         

        [*** @d852577t wrote:

        OK. Please have them answer my question when they are back. thanks. ***]

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