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JamesY397975
Contributor ⭐
June 20, 2025

Unable to renew

  • June 20, 2025
  • 3 replies
  • 1546 views

After I enter my CC info, I get a "Processing" screen that never goes away. Tried multiple times with  Firefox AND Edge browsers.

    3 replies

    A
    AARPConsumerCare
    Community Champion ⭐
    June 20, 2025

    Hi JamesY397975. I'm sorry to hear you're having trouble renewing your membership. You can contact us by chat, text, or phone, and we'd be happy to help you with renewing. Visit https://aarp.info/3epCObA for our contact information. Thanks for being a member. - Brandon C.

    R
    RebeccaS231635
    Contributor ⭐
    October 9, 2025

    same

    A
    AARPConsumerCare
    Community Champion ⭐
    October 10, 2025

    I'm sorry about the frustration the online renewal has caused, @RebeccaS231635. We're here to help. You can renew by phone at 1-888-687-2277 Monday - Friday 8:00am - 8:00pm ET. If you prefer you can also renew by mail. You can find directions on how to renew by mail here https://aarp.info/2ThqyTa We really apprecaite you being a member. - Brandon C.

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