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BLSonRP
Contributor ⭐⭐
March 7, 2024

Membership Renewal - Auto Only?

  • March 7, 2024
  • 10 replies
  • 7466 views

I went to renew my membership today (add on to it before the expiration date arrives).

 

It looks like the only option available for renewing a membership now is to sign up for auto-renewal (which I DO NOT want to do).

 

Is the organization TRYING to drop members for some reason?

 

Why is auto-renew not just an option, instead members are corralled into a corridor that requires signing up for automatic charges. Generally this is something that is prone to abuse, it's something that magazine subscriptions do - offering low cost entry and then raising rates significantly upon renewals. It is something I have observed from slimy organizations looking to profiteer, but not something that I would at all expect from an organization that touts itself as a membership advocacy organization.

 

When will this be fixed, so members can actually have a choice?

      10 replies

      A
      AARPConsumerCare
      Community Champion ⭐
      March 7, 2024

      Hi BLSonRP, aarp.org does have the option for you to renew without the auto renew option, here is the link to renew https://aarp.info/2IIvRoZ. - Zainab M

      C
      ColleenE557503
      Contributor ⭐
      June 24, 2025

      Appears auto renew is the only option. In that case, I will not be renewing at all.

        A
        AARPConsumerCare
        Community Champion ⭐
        June 24, 2025

        ColleenE557503 While we do offer Automatic Renewal as an option, it is not required to renew your AARP Membership. You can learn more about the different renewal term options here - https://aarp.info/3hKHUB2 - Christy C. 

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        BrendaW447391
        Contributor ⭐
        July 7, 2025

        Yes. WATCH OUT. I was the primary. After my husband and I talked about how all AARP does is try to sell us stuff, I canceled both automatic renewal and membership, but AARP just sent an email to my husband notifying him that we were charged for AARP membership renewal! When I looked up my membership, they were still asking me to renew membership! I think I managed to cancel the membership and renewal on Chat, but we are wary. This seems very shady.

          A
          AARPConsumerCare
          Community Champion ⭐
          July 7, 2025

          BrendaW447391 We're sorry about the confusion regarding cancelling your AARP Membership. We'd like to take a look at your account to ensure everything was handled as requested. Please send us a private message, so we can help. If you haven't yet enabled private messaging, you can find the instructions here - https://aarp.info/47hWcl7 - Alternatively, you can click here for other ways to get in touch - https://aarp.info/3epCObA - Christy C. 

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