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GreggL953435
Contributor ⭐
May 13, 2026

Consumer Cellular Pulls a Slick One

  • May 13, 2026
  • 3 replies
  • 933 views

My plan was $19 + 5 for unlimited talk and text. My sister had the same plan and had she not checked their plans we would never had known our plans were obsoleted months ago and replaced with a lower cost plan ($19) with more data. No notification to anyone still paying more on a plan that no longer exists. CC told me they had no way to notify those paying more. I'll bet they have a way to notify everyone if the price goes up. Plus they told me they had no way of telling me how many months I was paying $5 more than I should have. They acted as though they were doing me a favor by refunding $5 for the month I called. Check your plans! AARP was aware of this but they didn't tell me of any notifications to it's members.

    3 replies

    SereneSeagull
    SereneSeagull
    Community Champion ⭐⭐⭐
    May 13, 2026

    How do you know AARP was aware of this?

     

    Consumer Cellular as with most companies, have a CYA tag line … 

    This was on their website…”Consumer Cellular, Inc. Terms and Conditions subject to change”

    jimLE
    jimLE
    Contributor ⭐
    July 20, 2026

    I have the 55+ plan with cc.includes unlimited talk,text and internet.e every month they'll slow it down when I reach 35gb. I've talked with them more than once.they tell me there's nothing they can do about it.for me that ain't good on account I'm disabled and stuck at home better part of the time and rely on a car service for going to the doc appointments.

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    WW393731
    Conversationalist ⭐⭐
    May 14, 2026

    ATT raised my rates and said they notified everyone by text.  Except I don't have text.  They know this.  I told them take it off my account, my phone does not do text so don't text me.  But that is how thy do their communicating.  CC is probably similar.  I had CC in 2014 when I first got a cell phone but after 5 or 6 months of their ridiculous billing practices and games I switched.

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