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DaveN479558
Contributor ⭐
November 28, 2023

Cannot remove secondary member

  • November 28, 2023
  • 3 replies
  • 2040 views

I'm trying to remove my deceased spouse and can't do it.
AARP "help" says on Account Details, use "Remove" button:
https://help.aarp.org/s/article/remove-secondary-member
Foolish AARP web site unfortunately has no "Remove" button.
Maybe that's why above article has more than 100 thumbs down?


Calling AARP 888 number gives me endless crap promotions and no representative.
How do I get this sorted without AARP wasting even more of my time?
Grrrr.....

    3 replies

    S
    SwethaS845080
    Contributor ⭐
    March 15, 2026

    Likewise. Unable to remove secondary member. 

    B
    bt63887868
    Contributor ⭐
    April 5, 2026

    I canceled my subscription years ago cause I could not remove someone . I thought id revisit the place and signed in . Still cannot remove them . I'm not going to call them and sit on hold etc . Thank god I didnt rejoin . Maybe I will revisit it again in a few months or few years . Def good luck with what your trying to do . 

    SereneSeagull
    SereneSeagull
    Community Champion ⭐⭐⭐
    April 5, 2026

    @bt63887868 & @SwethaS845080 ,

     

    I just looked where you can do this.
     

    Go to your name at the top of the screen.

    Then choose Account Details 

    Scroll until you see the secondary member info further down

    Choose Remove this Member

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