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gschaz
Contributor ⭐
September 3, 2026

United Healthcare 🤬

  • September 3, 2026
  • 8 replies
  • 370 views

They won't pay claims when their written policy says it is covered!  AARP needs to get away from UHC and find another Medicare advantage provider!!  When you try to talk to someone they bounce you around - the last call it was 10 different “advocates”!!

    8 replies

    RobertaK589442
    Contributor ⭐⭐
    September 16, 2026

    AARP will never get away from UHC because they receive most of their revenue from them and all the other companies they promote. BUYER BEWARE!

    srk3cats
    srk3cats
    Contributor ⭐⭐
    September 14, 2026

    Don’t use any company promoted by AARP! Not Hartford, not Consumer Cellular, and not Oak Street Health. I’ll have to look up what the CEO’s salary is. I know the CEO’s of health insurance companies make upwards of $20 MILLION a year!

      TRL1111
      Community Champion ⭐
      September 15, 2026

      Don’t use any company promoted by AARP!

       

      But in another post you said you’re switching back to a UHC Medicare plan that’s offered through your pension.  It’s my understanding that Advantage plans available through retiree benefits can have better coverage than the ones available to regular people, but it’s still UHC.

      RobertaK589442
      Contributor ⭐⭐
      September 16, 2026

      I was on my pension plan for years because they took off $100 from the premiums. Once they raised the premiums to more than $30 above the allowance combined with the dental plan, I decided to try a different insurance so I switched to Healthspring/Cigna. It’s been a nightmare dealing with them. When I was on UHC through my pension plan, they had a dedicated customer service line that was easy to get through to. With Healthspring, you have to first give them your name, DOB, complete address and go through a bunch of recorded messages, and if you were transferred you had to do it all over again. That alone is worth going back to my pension’s plan in spite of many of their costs being higher.

      srk3cats
      srk3cats
      Contributor ⭐⭐
      September 14, 2026

      I quit using anything that AARP promotes long ago-- Hartford doubled their rates after the first year; Consumer Cellular, who brags about customer service, kept you waiting for hours with 64+ people ahead of you and so on. DON’T USE ANYTHING PROMOTED BY AARP! The only thing they are good for is lobbying for seniors in Congress.

        PatrickC764036
        Contributor ⭐
        September 10, 2026

        That sounds exhausting. If this is a Medicare Advantage claim denial, request the denial in writing with the specific reason and appeal deadline, then ask the provider to submit the clinical notes and medical-necessity documentation. Keep call logs and case numbers; ask for an expedited appeal if a delay could jeopardize health. If the plan does not resolve it, Medicare's MA appeal process, 1-800-MEDICARE, and SHIP offer next steps and free unbiased counseling. During AEP/OE you can compare plans, but changing plans will not fix an already incurred claim. Education only; I am not a licensed agent or affiliated with or endorsed by the U.S. government.

        WebWiseWoman
        WebWiseWoman
        Community Champion ⭐⭐⭐
        September 4, 2026

        I’m not trying to bring more sadness to your particular situation. Just want to post that for the last 2 decades (20 years) we’ve warned about UHC; they (AARP) don’t actually give a f about our opinions regarding this major funder…

        So now we’ll at least have a new searchable response since they deleted the others (from the last 2 decades)...

        RobertaK589442
        Contributor ⭐⭐
        September 16, 2026

        AARP gets most of its income from UHC and the other companies it promotes. Much more than from member dues and donations, so BUYER BEWARE.

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