AARP supplemental increase
I have been with united healthcare for many many years..never had a problem until now. I am moving to a different state in 2025 so to be proactive, I called to let them know. was told my new rate would be 133 from the 120 i am paying now. I get a bill saying that as of oct my new rate is 185. so I now owe 246.50. I called and was told because as of oct I had moved. no no no. as of jan 1 2025 is when I move. and why was my new rate 185 when is was told 133. opps. someone gave me wrong info and also made a mistake on my move. when I called and had to talk to 4 different departments was finally told they could not correct the error and that they would put in a request that would take approximately 45 days. what!! and even then they might not approve it. it was their error and they might not give me my money back?? and the rate increase..well because I have been with them so long, I lose my loyalty
discount. the longer you are with them, the more you pay. makes no sense. so i am done with united health