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Contributor ⭐⭐
February 23, 2026

Attention-diabetics:

  • February 23, 2026
  • 4 replies
  • 1472 views

 Should your Dr. or Specialist prescribe Dex-Com system of constant-read glucometer, be aware that I experienced four malfunctioning arm sensors within a six-moth period, and when I wrote to complain, they simply put me on "ignore". So I would advise asking for an alternative to that product which apparently will not warranty their off-shore manufactured instruments.

    4 replies

    GailL1
    Community Champion ⭐⭐⭐
    February 24, 2026
    IT‘S ALWAYS SOMETHING . . . . .. . . . Roseanne Roseannadanna
    IndyMoAuthor
    Contributor ⭐⭐
    February 24, 2026

    So today, I must issue an apology to Dex Com. Wouldn't you know, the very day after I lost patience in not hearing from them, and posted the above, when I went to my pharmacy,THERE were more product, than the number  I had complained about, so Yes, Dex Com does indeed warranty their product, and I'm placing therm back on the "recommended" list, after all, their constant-read instruments are a big help in alerting to high & low glucose readings as they happen, so it sure beats sticking fingers four or five times a day, doesn't it? Apologies, Dex-Com for being too impatient !

    Contributor ⭐
    February 25, 2026

    Thanks for sharing your experience. It's frustrating when critical tech fails. For anyone else having issues, it might be worth checking the official Continuous Glucose Monitor Receiver Recall to see if your specific device is affected. Staying informed is the best way to handle these malfunctions.

    sheasapothecary
    Contributor ⭐
    May 12, 2026

    Thank you for sharing your strory with all of us. I know how frustrating something like CGMs are as you have come to find out as well. I find it great when devices like Dexcom Continuous Glucose Monitoring System can be reviewed by their user.