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JerryH620011
Contributor ⭐
Sep 23, 2026 4:35 PM UTC
Question

Processing dialogue blocking the credit card OTP screen when trying to purchase gift cards

A “Processing” progress dialogue is blocking my credit card’s OTP verification window and I couldn’t input the OTP I got from my text when attempting to purchase a gift card. Is this a known issue? Is there a fix to this?

I tried using Chrome on PC, Chrome on Mac, and the AARP iphone app. All displayed the same issue.

    4 replies

    SummerOnTheWay1
    SummerOnTheWay1
    Sep 23, 2026 4:45 PM UTC

    On 2nd thought, their Rewards Customer Service would probably be the folks to CALL. Their number is "different" from their regular Customer Service.

    Their number is (866)451-6305.

    They are OPEN Weekdays 8am ET to 8pm ET.

    👣 Remember to take 1 step at a time!!!
    SummerOnTheWay1
    SummerOnTheWay1
    Sep 23, 2026 4:43 PM UTC

    [Wednesday 9/23/26 12:43pm ET]

    Jerry ​@JerryH620011 call the AARP Customer Service phone line.

    👣 Remember to take 1 step at a time!!!
    JerryH620011Author
    Contributor ⭐
    Sep 23, 2026 6:04 PM UTC

    Thanks! I googled for solution and hid the element on my chrome browser and got through.

      SummerOnTheWay1
      SummerOnTheWay1
      Sep 23, 2026 6:21 PM UTC

      SO GLAD you found a solution Jerry ​@JerryH620011 !!!

      👣 Remember to take 1 step at a time!!!
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