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bc64473800
Contributor ⭐
September 22, 2022

Consumer Cellular is a bad choice

  • September 22, 2022
  • 68 replies
  • 157790 views

Why do you continue to promote Consumer Cellular?  They did not treat me fairly after I joined them on your recommendation.

I moved my cellular service from AT&T thinking I would get a better price with better service.  I also needed a new phone.  After buying a new Consumer Cellular Apple Iphone and having their service for nearly 4 weeks, I decided to discontinue my relationship with Consumer Cellular because I had continued problems with its service.  When I went to move my service back to AT&T and to activate the new apple phone I got through Consumer Cellular with AT&T, I learned that my new phone was locked and needed Consumer Cellular to unlock it.  Consumer Cellular informed me that in the contract that was displayed on their web page, it says that if I buy a new Apple Phone through them, I can’t have it unlock for six month after I purchased it.  This means that, even though I can cancel my service at anytime, I can’t unlock my new phone for six months, locking me into a relationship with Consumer Cellular for six months.

I hold you somewhat responsible for me being in this situation because you recommended them to me.  Shame on you.

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      BradS601356
      Contributor ⭐⭐
      July 27, 2026

      It's now been over 5 years of bad reviews of Consumer Cellular, yet AARP hasn't ended their endorsement of the crooks at Consumer Cellular. I'm still dealing with a lowered credit score due to Consumer Cellular's greedy business practices. I've just informed AARP that I'm going to cancel my membership if they can't get this resolved. Maybe they will reconsider their Consumer Cellular affiliation if those wronged by Consumer Cellular cancel thier AARP memberships. With all of the horrible CC reviews, why do AARP members persist in considering CC as a viable carrier? I don't know how much money AARP earns on thier association with CC, but they should be ashamed of what they are doing. How much longer does this have to go on before AARP ends the harm it is doing to its unsuspecting members by the greed and incompetance of CC??? It was over four years ago that I was harmed by CC and the anger is still marinating. This experience leads me to believe that AARP doesn't care about thier members or their brand.

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