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Contributor ⭐⭐
February 17, 2025

Changing Account password

  • February 17, 2025
  • 8 replies
  • 2252 views

I cannot change my AARP account password.

The AARP web page just hangs when I attempt to change my password.

Anyone having similar issues?

 

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    8 replies

    Conversationalist ⭐⭐
    February 17, 2025

    I had a problem and called their line or went on chat and they were able to help.  not sure if you will have to wait until tuesday with presidents day holiday.  also i get glitches when on certain devices, if you have an alternate device to use.

    Community Champion ⭐
    February 17, 2025

    Hello LarryF544725!  I'm sorry to hear you're having some trouble changing your password. Please send us a private message, chat in with us or give us a call at 1-888-687-2277  and we'll be happy to help you with getting your password changed. Here is a link that provides instructions on how to enable your private messages. https://aarp.info/47hWcl7 -Stephanie M. 

    Contributor ⭐⭐
    February 18, 2025

    I see no options to enable private messages from the preferences tab.

    Please advise.

     

    Community Champion ⭐
    February 18, 2025

    Hi Larry, are you able to chat in with us through the AARP NOW app?