AARP Advocacy for members ??

I'm 69 years young and wondering if anyone uses the ATT cell phone pre-paid card system??. I've been using a pay by minute plan (10 cents per minute) for many years. It is considerably cheaper as I only use it at most 8-12 times a month. In the past your balance would roll-over until you run out of money, at which time you would add more. I received an email from ATT saying I had to add funds, knowing that I had $130.00+ in the account I contacted them and was informed that If I didn't add funds that I would lose the account balance.

This has not been their policy in the past. I added some funds until I could rectify this. My course of action is:

1. Contact AARP to see if they have an advocacy dept.

2. Send the FCC a letter and file a Compliant with them

3. Try and find the right person at ATT that would give me a reasonable explanation as to why, and then explain why they would not:

  a. Return my unpaid balance

  b. Owe me interest on all I've sent them thru the years that was used 

I consider this action fraudulent.

They can't use the excuse that it is a service that I am paying for as every time I make or receive a

call I'm paying for that service out of the funds in the account.

    Any Advice or help would be appreciated.

Bob Ward