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Contributor ⭐
Aug 15, 2024 11:01 PM UTC

400 Bad Request Request Header Or Cookie Too Large

The AARP website is having problems. When I go to "My Account" or other areas of the website, I get 

400 Bad Request

Request Header Or Cookie Too Large
    This topic has been closed for replies.

    17 replies

    Contributor ⭐
    Feb 19, 2025 8:04 PM UTC

      Try using a different search engine. DuckDuckGo did the 404 for me. Google worked.

    Contributor ⭐
    Sep 9, 2024 8:23 PM UTC

     I don't care what they say it's not cookies . Something isn't quite right and the tech that is supposed to work on site is probably going by their own pc . Mines doin same and my pc isn't 2 years old and up to date.

    Contributor ⭐
    Aug 29, 2024 9:15 PM UTC

     I too am sick and tired of constantly getting this error even after cleaning out cookies and cache.  Other web sites don't have this bad behavior.

    Community Champion ⭐
    Aug 15, 2024 11:09 PM UTC

    I'm sorry to hear you got this error, @TimoMc. I do not see any reported outages and the website is currently working. Let's try clearing your browser's cookies and cache. Here you'll find the steps if needed: https://aarp.info/2I3wo4C Please let me know if this worked for you. Thank you!

    Contributor ⭐⭐
    Aug 24, 2024 5:31 PM UTC

    I'm getting the same thing today. I can't access anything in my account. I will try clearing cookies.

     

    Community Champion ⭐
    Aug 26, 2024 6:55 PM UTC

    @PeggyH674394 I'm so sorry you were having trouble with the website. Did clearing the cookies help? If not, here is a link to further troubleshooting, included supported browsers - https://aarp.info/2I3wo4C - Christy C.