Skip to main content
T
tinhats
Contributor ⭐
April 1, 2026

The Hex jigsaw puzzle won’t load.

  • April 1, 2026
  • 2 replies
  • 680 views

I tried to play the Hex jigsaw puzzle and it won’t load.  Is anyone else having this issue?  I was playing the regular jigsaw puzzles, but the images are so boring and color less.  I end up reloading over and over for different images, but they all are all about the same, with few exceptions.  I did one with two amazingly colorful parrots, but that was the most exciting.  

    2 replies

    sandy
    sandy
    Community Manager
    April 1, 2026

    @tinhats, For issues like this, the fastest way to get help is through the in-game support team. Here’s how to reach them:

    • Go to the Bubble Dragons game page
    • Scroll to the bottom of the page (the same page where you click Play)
    • Click “Contact Arkadium Support”
    • A support window will open in the lower right corner of your screen
      • Make sure you’re on the correct game page so it pulls in the right details
      • You can also check the “Known Issues” section to see if this is already being tracked
    • If you don’t see your issue listed, click “Contact Arkadium”
    • Fill out the form with a few details so the team can investigate and help

     

    The team can look directly into your game progress and get this sorted out for you.

    T
    tinhatsAuthor
    Contributor ⭐
    April 1, 2026

    Thank you!  

      Terms & ConditionsAccessibility statement