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Contributor ⭐
May 1, 2023 2:01 PM UTC

Outspell robbed me of a good starting score

I play Outspell everyday, along with other games. Yesterday, I was able to start with the word "BRANDY" for 82 points, but I kept getting the message "Your word should be connected to symbols on the board".  What the heck??? It's the first word of the game!  After multiple tries, I finally just started over. What happened?  This should be fixed, if at all possible.

And thank you for all the fun games!!!

Lisa

    17 replies

    Contributor ⭐
    Aug 2, 2025 6:36 AM UTC

    Definitely a bug!! It's such a great game-- I hope they fix it  🙂

    Contributor ⭐⭐
    Nov 25, 2024 3:05 PM UTC

    Same thing for me.  Used all my letters on the first turn “braves”, and received the symbol message.

    Contributor ⭐
    Sep 23, 2024 4:22 AM UTC

    Ditto here!  I had the word FOAMED for 95 points & it gave me the same message.  Like what the heck is symbols on the board?  There are none!  Ugh!

    Contributor ⭐
    May 21, 2024 12:03 AM UTC

    The same thing happened to me today.  Seems the glitch is still not resolved.

    For my first word on board used all letters to spell rarely for 70 points.  I am using a new HP all-in-one computer, my browser is Google Chrome.

     

    Contributor ⭐
    Apr 23, 2024 9:05 PM UTC

    its happening to me as well; my word is unreel.

    Contributor ⭐
    Mar 26, 2024 4:19 AM UTC

    Happened to me as well. First word "FEASTS" and the message

     

    "Your word should be connected to symbols on the board."  kept coming up.

     

    Also, come on IT people, I'm seeing multiple comments about exactly the same problem; asking for device and browser info is just lazy... the program has a glitch, troubleshoot it. This is the same thing Microsoft does when you have a problem with Windows: You describe the problem (in excruciating detail) and then one of their experts asks you what shoe size you wear. Very frustrating.

    Contributor ⭐
    Jan 27, 2024 7:37 PM UTC

    I have the word cheery. Now, I'm definitely not.

    AARPHannah
    Contributor ⭐⭐
    Jan 29, 2024 2:31 PM UTC

    Hi @ag83872259, I am so sorry to hear this! I'm working on investigating this issue-- could you please tell me the device you're using to play, and the internet browser you're using? Thanks!

    Contributor ⭐
    May 21, 2024 12:01 AM UTC

    The same thing happened to me today.  Seems the glitch is still not resolved.

    For my first word on board used all letters to spell rarely for 70 points.  I am using a new HP all-in-one computer, my browser is Google Chrome.

     

    Please help me get my points. I love this game, it keeps my mind alert.  Thanks

     

     

    Contributor ⭐
    Jan 9, 2024 5:27 PM UTC

    same thing happened to me today!

     

    AARPHannah
    Contributor ⭐⭐
    Jan 29, 2024 2:30 PM UTC

    Hi @wh1655 that sounds very frustrating! Would you please share with me what device you're using? And if you're able to share your browser that would be great too. I'll try to get to the bottom of this - thanks!

    Contributor ⭐
    Jul 9, 2023 7:00 PM UTC

    The same thing just happened to me today. I am trying to place the work BORDER on my first move and the game won't allow me to place it. It gives me the same message "Your word should be connected to symbols on the board" and it is connected to the symbols on the board as usual. And that is the word that I want to use. So, what is the problem with this situation? Please fix Outspell!