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carold738282
Conversationalist ⭐
Apr 4, 2025 1:38 PM UTC

No Points Today for Anything

Scores are still not correct, points are not being added. Why so many problems the past few months when there were never these problems before? It's very frustrating for those of us old folks who play every day--and pay every year!

      15 replies

      carold738282Author
      Conversationalist ⭐
      Apr 18, 2025 1:47 PM UTC

      Today I got points for the Daily Crossword, Mini Crossword and Song Theme.

       

      Still not getting points for Code Word!

       

      Please fix this. It's gone on WAY to long!

        AARPTeri
        AARPTeri
        Community Manager
        Apr 8, 2025 6:42 PM UTC

        We are sorry you have had some issues getting points - were you able to play games and get points?

          kenike
          Contributor ⭐⭐
          Apr 11, 2025 5:20 AM UTC

          No points for days and days. Can't check transaction history. Can't RE-login without "moving letters". This site just gets worse and worse.

            AARPTeri
            AARPTeri
            Community Manager
            Apr 14, 2025 1:12 PM UTC

            I recommend that you clear your browser, log out and then log in again.  Please let us know if that works for you.  I am looking into any other issues on my end as well but overall we are only seeing what a few are reporting here.  Are you using a mobile phone?

              bs5848
              Contributor ⭐
              Apr 7, 2025 3:25 PM UTC

              For several days...

              "Sorry, no points this time.

              We are currently experiencing technical difficulties in processing your request. Please retry in a few minutes. Thank you for your patience."

               

              I'm curious to know: the game is over, you've gotten no points. You've been marked as having played that day. How do you "retry in a few minutes"?

                papawofboo
                papawofboo
                Community Champion ⭐
                Apr 4, 2025 11:28 PM UTC

                I think they shut down for a week end to upgrade or whatever. Anyway it hasn't been right since. You would think they would take the advice that older people give, "IF it ain't broke don't fix it."

                Papaw of Boo
                  SummerOnTheWay1
                  SummerOnTheWay1
                  Apr 4, 2025 11:45 PM UTC

                  Papaw @papawofboo and notice they keep ADDING NEW GAMES while "ignoring" the complaints about the "old" ones. Lol, then they "delete" the "old" ones when they get tired of the COMPLAINTS POSTED ON THIS SITE.  🤣😂  Take care, Nicole  👵

                   

                  [*** @papawofboo wrote 4/4/25:

                  I think they shut down for a week end to upgrade or whatever. Anyway it hasn't been right since. You would think they would take the advice that older people give, "IF it ain't broke don't fix it." ***]

                  👣 Remember to take 1 step at a time!!!
                    davidscott1
                    Contributor ⭐
                    Apr 7, 2025 11:52 PM UTC

                     It seems to me that they are so busy creating nagging banners that show up often that just takes up space in an already crowded screen, and then add that to the not adding any points, crossword in my case, that they forget that the games are supposed to be for relaxation. Now if they could only find the time to respond to those who take the time to post in the comments.

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