new policy on game play points

📎  [7/30/25] Daniel @daniel4ever , thanks for alerting us to this change. Sadly it seems some issues will never be fixed. Take care my friend, Nicole!

---

@daniel4ever wrote:

 I regularly play games on this site, and about half the time, I do not receive the points for playing Codeword. Occasionally other games don't give me points, but Codeword is the worst. In the past, I would just contact by chat and get my missing points. But today I was informed that the policy has changed, and they are no longer awarding points that are missing for game play.

 

To be clear, I am always logged in, since I also get points for a couple of other games played before and after Codeword. I have tried other browsers, cleared my cache - same result. I refuse to clear my cookies, since all that does is delete my game playing history. 

 

I have been a member for over 20 years, and am renewed for another 10, but at this point, the only real benefit I use is the points for sweepstakes entries, which I have never won! So, really, what is the point? That money could be used somewhere else that benefits me more. 

---

‘I’ve complained for almost a year with this problem. Arkadium response working on it, don’t ask again as your ticket is registered, we’ll get back to you. (Not exact response but close) The only thing I get is crickets. AARP hasn’t been anyhelp. Good luck!!!!