Skip to main content
DebraS991942
Contributor ⭐
Aug 14, 2025 10:39 AM UTC

Games reset to 0

Why to my Games keep resetting to zero games played for the month?

    3 replies

    AARPTeri
    AARPTeri
    Community Manager
    Aug 20, 2025 1:29 PM UTC

    Debra - Are you clearing your browser's cache and cookies, or having issues with your internet connection or browser settings?  This could cause saved game data to be lost. Is this happening to specific games or all games you are playing?

    DonnaW203317
    Contributor ⭐
    Sep 3, 2025 7:30 PM UTC

    I’m having the same problem. It started with a few games; but now it is almost all of them. I initially thought it was operator error until it became more widespread and research indicated other players having the same issue. It is counterproductive to have to replay the same level repeatedly and never advancing. 

    mheil
    Contributor ⭐
    Oct 3, 2025 12:19 PM UTC

    I am having the same problem. All games show I have played none and I have played them everyday after signing in.

    Michael Heiligenberg
    Terms & ConditionsAccessibility statement