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FAQ: What is Jewel Quest?

19 replies
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Jewel Quest is a match-3 puzzle game where you match gems to solve challenges and uncover relics.

What is the goal of the game?

The goal is to complete level-specific objectives by matching gems and progressing through the adventure. Early on, you’ll need to make a match in every square; soon after, you’ll be matching gold coins for the Midas Touch, which turns any square gold. Keep playing to find more ways to score points and win!

How do I play?

Swap adjacent gems to create matches of three or more, either by clicking and dragging your mouse or swiping on your tablet or mobile device. Complete objectives to advance.

What happens if I run out of time?

If you run out of time in a level (which you can see at the bottom of the screen), you will lose and need to retry the level.

Are there different modes?

The game features a campaign mode with progressive levels.

How are scores calculated?

Scores are based on matches, combos, and completion speed.

Is my progress saved?

Yes, progress is saved across sessions.

Can I turn off sound and music?

Yes, sound settings can be adjusted in the game menu.

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W

WendyN653976

Contributor ⭐

I wondering why the game is no longer loading(4 days)

M

mb67614339

Contributor ⭐

played one game & can’t figure out how to play again. Nothing seems to work.

D

d537169w

Contributor ⭐

How many other people have won all 72 levels? It took me a long time!

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GlorielaB76997

Contributor ⭐

I was not commenting on the fact that is challenging and will take time. What I have noticed is that the counter doesn’t consistently record the jewels as they fall down and this is true whether is 3 or 4 jewels of the same type. This is a problem that others have commented on as well.

SummerOnTheWay1

[Tuesday 9/22/26 6:02am ET]

@GlorielaB76997 , try calling the AARP Customer Service phone line.

➡️[*** GLORIELA POSTED - The counter in the game is not working. I have won several times but can’t get to play the next level

👣 Remember to take 1 step at a time!!!

G

GlorielaB76997

Contributor ⭐

The counter in the game is not working. I have won several times but can’t get to play the next level

E

ElsieJ110597

Contributor ⭐

I can’t get Passed level 21 even though I have won several times. Any suggestions?

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gypsysoul01

Contributor ⭐

I have been playing since the game came out and it is not registering my scores. It does not register my score on any games I play. Crossword has yet to show my scores. Help

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NicolaM977650

Contributor ⭐

It would be nice to have a novice level without a timer. The timers are not long enough for some of these levels and it gets a bit frustrating. It would also be lovely if the gold coins accrued could be rolled over from the easier levels so that they could be used in the harder levels.

D

d537169w

Contributor ⭐

Hello, I have been stuck at level 43 for over a month. Also sometimes when the game runs out of moves, it will refill the board. I have won many times this way, but then it doesn’t register. So I am stuck at level 43. Very frustrating.

I

InesM429927

Contributor ⭐

Something is not right...When I complete a level, the game is not advancing me to the next level. I click on the next level and nothing happens. I have to exit the game and go back in after every level. Also, it is not recording my scores at all. It shows 0, as if I have never played.

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gypsysoul01

Contributor ⭐

same thing happens with me also. I am at level 20 something and its not recorded my scores either

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