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Contributor ⭐
March 19, 2026

Bubble Dragons always freezes on last shot when score is over 400k

  • March 19, 2026
  • 2 replies
  • 717 views

Anyone else have this issue?  It doesn’t matter how patient I am, it crashes.  This last time was when a dragon egg hatched and was ready to fire at the last ball.

    2 replies

    Contributor ⭐
    March 22, 2026

    I found that just when I'm on track to get a real high score, it freezes too.  I haven't had it freeze on me in a while though.

    sandy
    Community Manager
    March 31, 2026

    @Emori and @MaureenA964761, sorry this is happening to both of you. For issues like this, the fastest way to get help is through the in-game support team. Here’s how to reach them:

    • Go to the Bubble Dragons game page
    • Scroll to the bottom of the page (the same page where you click Play)
    • Click “Contact Arkadium Support”
    • A support window will open in the lower right corner of your screen
      • Make sure you’re on the correct game page so it pulls in the right details
      • You can also check the “Known Issues” section to see if this is already being tracked
    • If you don’t see your issue listed, click “Contact Arkadium”
    • Fill out the form with a few details so the team can investigate and help

     

    The team can look directly into your game progress and get this sorted out for you.