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WW393731
Conversationalist ⭐⭐
March 24, 2026

unable to redeem points

  • March 24, 2026
  • 3 replies
  • 1096 views

still no reply from aarp with the "escalation" of my inquiry as to why I can redeem points as a new member but cannot redeem.  Might be time to quit.

      3 replies

      SereneSeagull
      SereneSeagull
      Community Champion ⭐⭐⭐
      March 24, 2026

      It may be they think people will give up.  For a professional organization, the response is definitely not that.  I’m finding that surprising.  I’m hoping they prove me wrong, but so far it’s alarming the way it’s being handled, based on the accounts I see here.

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        Wheresthebeef
        Conversationalist ⭐
        March 26, 2026

        I was unable to redeem for 122 days.  My case was "escalated" 3 times and I was told it was resolved twice (it wasn't).  Good luck.  

          SereneSeagull
          SereneSeagull
          Community Champion ⭐⭐⭐
          March 26, 2026

          Just out of curiosity @Wheresthebeef did they ever explain why this happened?

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