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rednexsrus
rednexsrus
Conversationalist ⭐⭐
Oct 16, 2026 7:32 AM UTC

What’s going on with rewards site

Last few days have been getting this error when trying to login:

AARP will be performing maintenance on Thursday, August 20, 2026, from 9:00 AM ET until 12:00 PM ET. The AARP Rewards site will not be available during this time. We apologize for any inconvenience and thank you for your patience.
 

    4 replies

    av8386
    Contributor ⭐
    Oct 18, 2026 12:03 AM UTC

    I keep getting a message saying that I am not receiving any rewards points for the games that I have been playing. It says that my time has expired.
    I have logged in anew twice and that hasn’t helped at all .

    I am owed at least 1200 points for the games that I have played.

      SummerOnTheWay1
      SummerOnTheWay1
      Oct 18, 2026 12:08 AM UTC

      ​@av8386 , call AARP on Monday. They are closed on weekends.

      👣 Remember to take 1 step at a time!!!
        SummerOnTheWay1
        SummerOnTheWay1
        Oct 16, 2026 9:04 PM UTC

        [Friday 10/16/26 5:04pm ET]

        Hey Lucy ​@rednexsrus , you still getting this error message? I hope NOT!!! 🤞 I NEVER did.

        Take care my friend,

        Nicole 💛🤗

        👣 Remember to take 1 step at a time!!!
        Jen
        Jen
        Community Manager
        Oct 16, 2026 6:42 PM UTC

        Hi ​@rednexsrus, AARP Rewards is currently undergoing scheduled maintenance. We’re aware that the maintenance message is displaying incorrect dates and times, and we apologize for the confusion.

         

        Thank you for your patience while we complete the maintenance.

        AARPJen
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