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DD73788
Contributor ⭐
May 7, 2025

"unable to process your redemption request"

  • May 7, 2025
  • 3 replies
  • 1022 views

Had it before, got someone to email me, then it is fixed for a few days and issue started again. I literally just use my computer and phone to watch videos and do the quizzes to earn points. I can't redeem for sweepstakes or anything. 

 

This really makes me second guess renewing my membership.

      3 replies

      A
      AARPConsumerCare
      Community Champion ⭐
      May 7, 2025

      Thank you for reaching out, @DD73788. I can understand how frustrating this can be. Please check your private messages. - Diana G.

      M
      MarcoA405122
      Contributor ⭐
      May 19, 2025

      Hello, just happened to me, again. Last time I was warned if it happened again I would be permanently banned even though I was not given a reason as to what I am supposedly doing wrong. I was afraid to reach out again for that reason but here we are...

        A
        AARPConsumerCare
        Community Champion ⭐
        May 19, 2025

        Hi MarcoA405122. I've sent you a private message, so we can take a look at your AARP Rewards account to see why you're receiving the error again. - Brandon C.

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