Contributor ⭐

Question

Oops! An error occurred. Please refresh your browser to get back on track.

5 replies
40 views

Is anyone else getting an error message when you try to redeem points for an instant win? I keep getting: Oops! An error occurred. Please refresh your browser to get back on track. I can’t figure out how to fix the problem.

Contributor ⭐

Yes, I am having same problem. I have logged out and back in and it is still happening. I have tried on laptop, and iPad. I have tried on Safari and Google Crown. Please fix this!

Conversationalist ⭐

Yes. Same problem. Logging out did not help.

SummerOnTheWay1

[Tuesday 11/10/26 2:46am ET]

Hello AARP Jen @Jen , can you ESCALATE this "issue" to your IT Department for us?

Thanks,

Nicole 🤗💛

👣 Remember to take 1 step at a time!!!

Conversationalist ⭐⭐

Yes took several tries, refreshes, etc per redemption but finally got through it. Did not try for prizes just instant wins

Community Champion ⭐⭐⭐

I refresh a few times, it’s been going away. Or log out log in. I won’t win those anyway, so I’m fine with it. But annoying.

~~ Per Jimmy Buffett 🫧🫧 Bubbles Up!