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CherilynM968938
Contributor ⭐
October 14, 2026

My reward points disappeared from my account.

I had over 4,000 points in my account and now I have 105. So I don't know why they fell off or where they're at but I would like to have them back please.

      2 replies

      SereneSeagull
      SereneSeagull
      Community Champion ⭐⭐⭐
      October 14, 2026

      This is my exact reason I take a screenshot every so often and always before maintenance announcements.  Hoping you get it straightened out by them. What a pain.

      SummerOnTheWay1
      SummerOnTheWay1
      October 14, 2026

      ​@CherilynM968938 , call the AARP Rewards Customer Service phone line. (866)451-6305. AARP is open weekdays 8am ET to 8pm ET. Closed weekends.

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