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Contributor ⭐
September 19, 2026

Maxed out daily BEFORE doing anything

  • September 19, 2026
  • 1 reply
  • 12 views

Everyday after I try to gain new points in the reward program, it says I am maxed out. I click on a video that I have not watched clearly showing the points available as 300. At the conclusion of the video, this same maxed out message appears. I have tried  clearing the cache and even going on under ‘private’, I am on an Apple mac. This has been happening for several days. IT IS VERY VERY FRUSTRATING!!!!

Can someone please fix this.

Thank you.

    1 reply

    SereneSeagull
    Community Champion ⭐⭐⭐
    September 19, 2026

    I haven’t tried yet this morning ​@pg17681053 , but the people at AARP won’t be in until Monday, you’d need to contact them then.  I’ll check back here after I try mine, and see if it’s site-wide or not.

     

    ➡️  Edit — I was able to do 3 videos and a quiz with points accumulating fine.  Reach out via phone or tag one of the mods here on Monday. Sorry this has happened to you.