Skip to main content
CalvinL234865
Contributor ⭐
Oct 30, 2026 3:36 PM UTC

Fitbit devices will be disconnected on October 30 while transferring Fitbit accounts to Google accounts

I received an email that stated in part, “As part of Google's transition from Fitbit accounts to Google accounts, AARP Rewards will disconnect Fitbit devices on October 30 while we add support for Google Health. During this period, you will not be able to earn points through Fitbit. We currently expect Google Health support to be available in AARP Rewards in mid-November.”

I checked with AARP support and support staff just reiterated the email word for word... 

Several months ago, I received notice from Fitbit that I needed to switch to Google Health and I did.  The Google Health app has not had problems connecting to the AARP site and I have been earning points for walking 5K, 10K (most of the time), 30 miles, etc.

Has anyone else switched to Google Health from Fitbit app and have been able to earn points?

If so, I wonder why our device has to be disconnected and prohibited from earning points with a Fitbit for several weeks?

Thanks

    3 replies

    CalvinL234865Author
    Contributor ⭐
    Oct 30, 2026 4:39 PM UTC

    Thanks for your reply, Nicole.

    I am able to earn points, but the email received states that starting today, Oct 30, Fitbits will be disconnected until AARP is able to switch over to Google Health.  Since I, like you, am able to earn points using Google Health app, why is it necessary for AARP to disconnect all Fitbits until they transition from Fitbit to Google Health.  Seems to me this has already happened or there is not fix necessary as you and I are able to earn points using the Google Health app and have done so for a while.  

    Best,

    Calvin

      SummerOnTheWay1
      SummerOnTheWay1
      Oct 30, 2026 5:02 PM UTC

      Thanks for your reply, Nicole.

      I am able to earn points, but the email received states that starting today, Oct 30, Fitbits will be disconnected until AARP is able to switch over to Google Health.  Since I, like you, am able to earn points using Google Health app, why is it necessary for AARP to disconnect all Fitbits until they transition from Fitbit to Google Health.  Seems to me this has already happened or there is not fix necessary as you and I are able to earn points using the Google Health app and have done so for a while.  

      Best,

      Calvin

      [Friday 10/30/26 1pm ET]

      Calvin ​@CalvinL234865 , you are so welcome!!! At age 68, I go with the flow with AARP these days. Wasted TOO MUCH time & energy trying to figure out WHY they do the things they do. Lol, I guess we will find out when we CANNOT "earn" points or CONTINUE to!!! 😅

      Take care,

      Nicole (Rewards Connect Forum)

      👣 Remember to take 1 step at a time!!!
      SummerOnTheWay1
      SummerOnTheWay1
      Oct 30, 2026 3:42 PM UTC

      [Friday 10/30/26 11:38am ET]

      Calvin ​@CalvinL234865 , I am confused with what you are needing answered. Apologies, I am old.

      (1) Are you NOT able to EARN Rewards points right now?

      (2) I switched to Google's "Health Connect" a few months ago & having NO problem with earning Rewards Points DAILY. I do 5,000 steps. They do give MORE points for 10,000 - but only did that ONCE so far. Hoping to make that a daily habit soon. 🤞

      Take care,

      Nicole (Rewards Connect Forum)

      👣 Remember to take 1 step at a time!!!
      Terms & ConditionsAccessibility statement