Skip to main content
Contributor ⭐
September 29, 2024

Especially if you purchase e-gift card, do not use Hide My Email for your account email

  • September 29, 2024
  • 2 replies
  • 3923 views

More a vent since nothing community can do, but a tip so this doesn't happen to others:

 

I signed up for AARP using Apple's Hide My Email feature, or sign up with Apple, and generated a Hide My Email address. Either way it's a generated icloud email address used only for my AARP account. Emails from AARP sent to that icloud address get forwarded - or are supposed to get forwarded - to my comcast email. I have definitely received AARP emails this way, such as Movies For Grownups related emails.

 

I had the bright idea to buy 2 $50 Papa Johns e-gift cards from AARP rewards for $46 each. Family birthday tomorrow, plan was to do Papa Johns anyway, and I thought this would save 8 bucks. Paid with a credit card. The info for the e-gift cards was supposed to be sent to my Hide My Email icloud address, and AARP probably did send from their end... However I never got the email (or emails since it was two separate e-gift cards) because for whatever reason it was never forwarded on to my comcast email.

 

I chatted with Apple support, and in the end they couldn't solve things and set me up to get a support call from some Apple supervisor team. Meanwhile I have been fretting and losing sleep over possibly having spent $92 and nothing to show for it. 

 

I decided I am done using any Hide My Email for anything, especially anything involving money, but really I am done with it period. 

 

I canceled the upcoming call from Apple because I am 1) seriously doubting they can actually help, and 2) hoping I can get AARP to understand that I paid for these gift cards but never received them due to this Hide My Email fiasco, and that I need to change my email on my account to a real email and have the egift cards resent there. 

I have screen captures that should verify everything - that I made the purchase, that it is pending in my cc account, that the icloud email is supposed to forward to my comcast, that I have received AARP emails to that address. (Does not seem to be a way for me to send an email from that icloud address, and can't email AARP anyway.)

 

So tomorrow morning I will be texting AARP help since I will be able to send the screen captures I have for proof via text.

 

I guess I better go take some melatonin  and see if that helps because I have been up for pretty much the past 9 hours fretting over this. I keep trying to sleep, which is funny because some reward points I recently earned was for reading and watching all this stuff about sleep this and sleep that. Maybe should give up late night purchases also. lol

 

TL/DR: Don't use Apple's Hide My Email with AARP because especially if you purchase an egift card you will very likely never receive them that way.

    This topic has been closed for replies.

    2 replies

    BLS99880Author
    Contributor ⭐
    September 29, 2024

    PS Yes, fyi I checked my spam folder many times. Not there.

    BLS99880Author
    Contributor ⭐
    September 30, 2024

    UPDATE: The emails for the Papa Johns gift cards came through just after midnight my time. So... whew! I guess I panicked too soon, but not used to e-gift cards taking so long.

     

    Still going to stop using Hide My Email (if I want to use a junk email address for something, there's other options lol). I am going to update my email address for my AARP account. Glad I won't need to contact customer service help after all. I'm assuming the gift cards will work - - guess I'll find out when I order our pizzas tonight!