CAN'T GET A RESPONSE FROM AARP

Every time I try to use REWARDS to get gift cards, I’m an either kicked off the site or transferred to a different are of the site to PURCHASE cards with my personal funds.   I’m feeling like this is all a scam.  If the only thing you can do with rewards is “spin” only to be told you didn’t win anything, what is the point of rewards if only to get you to a page to buy gift cards instead?  I’m concerned that once I hit “create” this question will either disappear or show only AARP generated answers.

Thank you.