Yes @TarheelCoastie , there is a problem with that video giving points even with the reward badge showing it should. Also for me I noticed each time I tried to view it again, my entire website for AARP turned to Spanish language, even though I didn’t flip the toggle for that to happen. An easy fix to put it back to English, but the IT dept has several broken items they need to fix with it.
@TarheelCoastie , you may want to call the AARP Rewards Customer Service (866)451-6305. They should be able to ADD your "missing" points to your account. And also ESCALATE your issue with "broken" video. I usually "skip" that one - too depressing, so have NO idea if I would have gotten points TODAY. AARP is open weekdays 8am ET to 8pm ET. Closed weekends. Good luck! 🤞