Can't redeem points

[RebeccaM927656]

I'm a new member and haven't been able to redeem points for anything after trying numerous times.  "Chats" don't and "rep" said I would be contacted in 7 -10 days - that never happened.  Not at all impressed with AARP especially since I HAD to join to qualify for a medical plan.  

[JohnW816021]

Same with me, for over a year now. Have accumulated over 50,000 (worthless points).

They have all my contact info, and still won't get in touch with me.

(Trying to do it with online Help is time-consuming and pointless.)

The only "fraudulent activity" is by AARP's Rewards system.

"! Unable to to process redemption request"

UNABLE TO ACHIEVE ANYTHING CLOSE TO CUSTOMER SERVICE!

Report to consumercare@aarp.org

[BtW751689]

might have been flagged as a fraudulent activity, they did this to hundreds of members, old and new.