Hi Diana — I’m jumping in here because I’m dealing with a long‑running account issue and I currently can’t reply in most of the AARP Rewards or Points Redemption threads.My account has been partially restricted for months. In most areas, the reply bu...

I’m continuing to document my AARP Rewards issue here because it remains unresolved. My account still cannot redeem any points, even though paid gift cards work normally. I’ve contacted support multiple times, left a voicemail, and emailed the repres...

Thanks to those who’ve responded so far. I want to add one clarification:My account appears to be functioning normally in every other respect — I can earn points, purchase paid gift cards, and participate in most forum discussions. The only issues I’...

I have been unable to redeem any AARP Rewards points for several weeks. Paid gift card purchases work normally, but every points‑based redemption attempt fails with the same error. I also temporarily lost the ability to reply in the Rewards forum, wh...

I’m starting to think the issue goes beyond individual glitches. A lot of heavy point‑earners seem to be getting cut off with the same “Unable to process redemption request” error, and the timing lines up with the sweepstakes point inflation and shri...