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Can't redeem points

I'm a new member and haven't been able to redeem points for anything after trying numerous times.  "Chats" don't and "rep" said I would be contacted in 7 -10 days - that never happened.  Not at all impressed with AARP especially since I HAD to join to qualify for a medical plan.  

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Bronze Conversationalist

might have been flagged as a fraudulent activity, they did this to hundreds of members, old and new.

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