Online Renewal and Free Gift - NO Promo Code with Offer received in the mail.

Recently, I received an AARP Membership Renewal Offer in the mail.  But there is NO Promo Code for the promised gift with a renewed Membership.  (The Keycode on the mailed offer does not satisfy your online renewal Promo Code requirement.)  I eventually used the card's referenced link (, because I struck out using your website.  


The link's gift was different than the mailed offer's gift.  My time is important to me.  I've wasted nearly an hour bouncing around your website, trying to do the renewal in conformance to the mailed offer.  At this point, your mail-in "best value" renewal option $63 (for 5 years, with a free Satchel Tote bag) is not enticing.  If you desire that I renew my Membership months before the expiration, provide me a better 5-year value.

Community Concierge

@braceb Thank you for letting me know. When you have a moment, please give us a call:  1-888-OUR-AARP (1-888-687-2277) so we can try to match that offer for you. We look forward to speaking with you further! 

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