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Contributor

5 Port Charger gift for signing up

I got the 5 port charger when i signed up and it won't charge and it either won't charge my device or other it says it's going to take 6 - 8 hours to charge. I would like to get something else since this thing doesn't actually work.

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What’s the speak on top for

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Community Concierge

@JaniceA499777 Hi Janice, thank you for being a part of our family! Please give us a call when you have a chance so we can assist further: 1-888-OUR-AARP (1-888-687-2277).

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Super Contributor

Your five-port USB hub is probably delivering 500 milliamps vs 1 or 2 amps for most wall chargers. The wall charger will likely shorten charging time.

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Super Contributor

I'm thinking primarily of phones. Some devices that require more power may not charge at all at that low amperage. I don't think the free gift is actually a phone charger.

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Newbie

I think it depends on your phone. I have just a simple flip phone and charged in 45 minutes.

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Contributor

They literally say it's a charger when they tell you about the free gift. A phone is what 99% of people would try to use this to charge.

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Super Contributor

My apologies Janice. I should have looked at the label before I spoke. It's not a USB hub. If yours looks like this, it should have enough power to charge a few phones at the same time. 

F074DB16-4C6F-4E98-9E41-911F104232D5.jpeg

 

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Contributor

I just got one, and it says the same thing: 6 hours. My phone says to use the cord and charger that came with the phone for fast charging. This is very slow charging. OTOH, mine came without a power cord, and I borrowed one from another charging device. That MIGHT make a difference. Otherwise, this is an annoying paperweight.

 

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Contributor

No worries.

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